EXPERIENCE

PRODUCT MANAGER | 18F / GENERAL SERVICES ADMINISTRATION

LOS ANGELES, CA | 2020-PRESENT

Leading cross-functional teams to deliver user-centered products using agile methodologies and modern software development practices while building capacity for product innovation in government. Coaching partner agencies them on modern product development practices so they’re set up for success in the long term.

PRODUCT SPECIALIST | NBC UNIVERSAL

UNIVERSAL CITY, CA | 2018-2019

Led discovery interviews with all departments to draft minimum viable product business requirements for redesign of E! Online. Produced strategy memos for product and design teams on accessibility standards, advertising standards, and area best practices. Auditing the legacy and current content management systems to create publishing functionality requirements. Managed app releases and QA testing for the E! News mobile app. Managed design strategy and development for the 2019 People’s Choice Awards voting site. Generated SEO best practices strategies for product, web development, and editorial teams

NFL MEDIA | DIGITAL PRODUCER | CULVER CITY, CA | 2016-2018

Managed the creation and trafficking of digital assets for NFL.com, NFL Network, and the Fantasy Football app. Managed teams of 15 designers, developers, illustrators, and marketers to conceptualize, build, and launch sponsorship campaigns and digital initiatives. Developed strategic plans for content, resource, and staffing allocation, including for the UX/UI product lab. Led annual content creation for three seasons of Kickoff, Draft, Combine, and Super Bowl product schedules. Directed resource allocation for the Conducted user-testing for the Fantasy Football UX team.

CLIQUE MEDIA GROUP | PRODUCTION COORDINATOR/CERTIFIED SCRUM MASTER, WEST HOLLYWOOD, CA | 2014-2015

Led the product team in the design, engineering, testing, and delivery of content for clients in the fashion, beauty, and home décor sectors. Clients included Dior, Sephora, Pantene, Louis Vuitton, Pottery Barn, and West Elm. Managed the maintenance of an online retail port. Directed the creation of product documentation and guidelines. Selected product releases include: UK and Australian site launches, mobile app beta testing, and multi-brand sponsored sweepstakes.

THE FAIR LABOR ASSOCIATION | PROGRAM AND EDITORIAL ASSISTANT, WASHINGTON, DC | 2011-2014

Led the discovery, build-out, and QA testing of a content management system containing confidential factory/supply-chain data for apparel, electronics, and seed production manufacturers. Designed a user-training program for staff and corporate clients. Edited and published more than 1,000 factory sustainability, safety, and labor audits.  Reviewed client-submitted factory remediation plans. Conducted qualitative research on global production supply chains.

EDUCATION

MA, INTERNATIONAL AFFAIRS | THE GEORGE WASHINGTON UNIVERSITY, WASHINGTON DC, 2007

BA, GOVERNMENT & POLITICS, FRENCH LANGUAGE AND LITERATURE | UNIVERSITY OF MARYLAND, COLLEGE PARK, MD 2004